“We appointed Thomas Miller because they showed a real understanding of the Mayflower brand and the new vision. They were able to encapsulate this creatively and explain the concepts in an engaging way and ensure consultation included the wider team so there was buy-in and support as the brand developed and was implemented. They have worked on subsequent sub-brands and brand extensions, conducting workshops and developing communications by extracting the essence of what was needed, succinctly, and with real insight. We consider them as an integral and valued part of our team.” Creative whole-heartedly”.